Portal Warga CGV
An integrated residential platform combining public neighborhood information, authenticated resident services, transparent community finance, local commerce, and administrative operations in one connected digital ecosystem.
System Preview Gallery
Click Any Image to Enlarge & ZoomPrivacy & Redaction Notice: Screens shown in this case study use redacted or demonstration data. Resident identities, contact information, addresses, billing details, transaction records, and administrative information are intentionally concealed.
3-Tier Access Architecture
6. Access & Information Flow Architecture
Public Portal
Open community reference point accessible to all visitors and residents without authentication.
- Community Homepage
- News & Neighborhood Notices
- Leadership & Committee Contacts
- Public Transparency Information
- Public PALUGADA UMKM Listings
- Resident Sign In & Registration
Authenticated Resident Portal
Personalized resident workspace unlocked upon secure authentication for services, finance, and trade.
- Personalized Resident Dashboard
- Environmental Issue Reporting
- Administrative Document Requests
- Photo Evidence Attachments
- Community Finance & Kas RT View
- PALUGADA Listing Registration
- Installable PWA Experience
Authorized Admin Operations
Dedicated administrator operations center for neighborhood management, verification, and moderation.
- Operational Overview Dashboard
- Resident Data Administration
- Service Request Review & Follow-up
- Contribution & Dues Verification
- PALUGADA Marketplace Moderation
- News & Content Management
- Role-Based Operational Security
System Architecture Diagram
Portal Warga CGV — 3-Tier Role-Based Architecture
Architecture delivering distinct access layers for public visitors, registered residents, and authorized administrators with Row Level Security (RLS) data protection.
1. Public Visitor Portal
Open Community Layer
2. Authenticated Resident Portal
Personalized Resident Layer
3. Authorized Admin Operations
Operations & Moderation Layer
Role-Based Access Engine
Supabase Auth & RLS Router
PostgreSQL Community Store
Relational Ledger & Media Store
1. Public Visitor Portal
Open Community Layer
Open portal for neighborhood news, leadership info, community guidelines, and PALUGADA directory.
Resident Access Journey (Public, Resident & Administrator)
Live Interactive PrototypeScreens shown in this case study use redacted or demonstration data. Resident identities, contact information, addresses, billing details, transaction records, and administrative information are intentionally concealed.
Resident Access Journey
Dashboard Personal Warga CGVPWA Session Active
Lampu penerangan jalan di persimpangan Blok C padam sejak kemarin malam.
Permohonan surat pengantar RT untuk pengurusan KTP anggota keluarga.
Project Narrative & Background
Portal Warga CGV is an integrated digital ecosystem developed for the residents and administrators of Cipta Green Ville RT 010/RW 021. It centralizes community information, resident services, financial transparency, neighborhood commerce, and administrative workflows in one accessible system. The platform supports both open public communication and authenticated experiences for registered residents and authorized administrators.
Architectural Context: Live civic-tech residential ecosystem serving the Cipta Green Ville RT 010/RW 021 community with 3-tier role-based access.
The Operational Challenge
Residents lacked one trusted place to find official neighborhood information, submit requests, report environmental problems, access community finance, review contribution history, discover nearby resident businesses, and follow community announcements. Administrators needed a structured way to manage residents, service requests, contributions, content, and marketplace listings.
The Engineering Solution
Designed and developed a role-based residential platform with separate public, resident, and administrator experiences. The system combines a public community portal, personalized resident dashboard, service-request workflow, transparent finance access, PALUGADA local marketplace, and administrative control center.
Key Architectural & Design Decisions
- 01Separated public, resident, and administrator access instead of exposing all functionality through one interface.
- 02Created a personalized resident portal so authenticated residents can access relevant services and information from one dashboard.
- 03Structured resident requests into environmental reports, resident data, documents, security, and community suggestions.
- 04Added photo-supporting evidence to improve the clarity of reports and service requests.
- 05Integrated community financial information without exposing individual resident records publicly.
- 06Developed PALUGADA so resident businesses and services are easier to discover than searching through old group messages.
- 07Created a dedicated administrator workspace for operational review, verification, moderation, and publishing.
- 08Used deep green, warm cream, and gold to create a trustworthy community identity.
Key Deliverables & System Capabilities
- Public community portal
- Resident registration and authentication
- Personalized resident dashboard
- Role-based access control
- Community-service request workflow
- Environmental issue reporting
- Resident administration requests
- Supporting-image attachments
- Contribution and finance visibility
- PALUGADA local marketplace
- Business and service listing registration
- News and announcement publishing
- Admin operational dashboard
- Resident data administration
- Payment-verification workflow
- Request review and follow-up
- Marketplace moderation
- Content-management workflow
- Installable PWA
- Responsive desktop and mobile layouts
- Privacy-aware interface structure
Project Outcome & Operational Impact
Launched an integrated community platform that provides residents and administrators with a structured digital foundation for neighborhood information, resident services, financial transparency, local commerce, and community operations.